We source our products through trusted channels and take care to offer authentic Arencia products. Please contact us if you need help verifying an item.

Cash on Delivery availability is shown at checkout for eligible delivery addresses. Select it there if it is available for your order.

We deliver to serviceable locations across Pakistan. Enter your address at checkout to confirm delivery availability.

Delivery timing depends on your location and courier conditions. Your estimated delivery details will be shared during checkout or in your order confirmation.

Review each product page for its description, ingredients, and recommended use. If you are unsure, contact our team with your skin goals and concerns.

Follow the directions on the product packaging and product page. Introduce new skincare products gradually and avoid using them on irritated skin.

Suitability varies by product and individual. Check the ingredients, patch test before regular use, and consult a dermatologist if you have a skin condition or known sensitivities.

Please review our return and exchange policy page for eligibility, timelines, and instructions. Contact our support team if you need assistance with a request.

Once your order has shipped, use the tracking details sent in your shipping notification to follow its progress.